I've been trying to delete my account with them and their website is broken.
It is a column of text, links highlighted as blue, but they do not work.
It does show I have none of their software installed.
I did send an email to their complaint address and got a robo response.
A day later a "human" named Dean, supposedly an Account Manager, emailed me with the same info the robo response had. The links to their site in those messages did not work.
Also "Dean" sent from an address, which blocks replies.
The credit union has frozen the card Total Adblock tried to charge.
All else fails, new card.
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